grrr

[snugglekitty]

We have been having major problems with our ISP, which is RCN.

Just listened to my roomate be told by them that we have a virus and that's why our net connection is going down twenty times a day, and it couldn't possibly be a problem on their end. "There is no virus! I'm running Linux! I'm a trained professional!" says he. But they insist, it can't be that we need a new modem or that there's a network problem.

So. Does anybody have ComCast and want to tell me about it? Right now we have a package through RCN - local phone, cable tv, and cablemodem for around $100 a month. We'd want to switch to something comparable, if we can improve our reliability.

Comments

[sunspiral.livejournal.com]

We have Comcast for cablemodem and their basic cable package (which we don't use but it's actually cheaper than just having cablemodem) and it runs about $56 a month. The uptime is as close to perfect as I could possibly want, and for me that's the key thing. Phone support has been a very mixed bag, but very few calls have been needed.